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30 Day Money Back Guarantee terms and conditions.

We will refund replace, at no cost to you, any product that is defective or non-operational upon receipt. This includes Atomizers, Batteries, Cartridges, Chargers, Cables.

Atomizers may only be returned if found to be dead on arrival. Because of the nature of atomizers and the difference in life-span based on use we cannot offer our 30 day policy for these products.

Batteries, Chargers, and Cables that have not been damaged by water, not been tampered with, and not been used out of their ordinary way in which they were intended will be warranted for 30 days from your purchase date. Buyer will be responsible for return shipping and before any return will be accepted you must contact us by email at [email protected]. Packages received without prior arrangement will be discarded and no refund will be issued.

Due to differences in personal taste and safty issues no returns will be allowed on liquid products.

If you have any questions about our guarantee please email [email protected]

Any refund issued will be less shipping costs.

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Smokecignals.com is the web address of Smokecignals, LLC. The Green Fairy, Smoke Tank, Miraculous Aqueous Nicotine Solution (MANS), Gustation Amplifying Liquid Solvent (GALS), and Steamroller are all trademarks or registered trademarks of Smokecignals, LLC.

Smokecignals, LLC does not sell or manufacture medical equipment or devices, nor do we offer medical advice nor do we take the stance that electronic cigarettes are harmless. Electronic cigarettes contain nicotine, which, in its pure form is a poison. The safest alternative to cigarettes is to quit. If you are seeking medical advice concerning electronic cigarettes please contact your healthcare provider.